Serving Customers with Mental Illness
Written by: Evelina Silveira, President, Diversity at Work Another stressful day at the bank! My aunt would recount the horrors of a...
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Evelina Silveira
Nov 29, 20171 min read
9-1-1 Call Taker Simple Language Guide
Saving lives and providing equitable service to the public in crisis, just got easier! Our 9-1-1 Police Call Taker Simple Language Guide...
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Evelina Silveira
Nov 19, 20152 min read
Pickles on Pizza: Is Your Customer Service Up To Par?
It’s a weekday lunch hour and my Russian friend Natasha and I, dart to Subway for our repas. Deviating from our regular sandwich...
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Evelina Silveira
Nov 19, 20152 min read
Pickles on Pizza: Is Your Customer Service Up To Par?
It’s a weekday lunch hour and my Russian friend Natasha and I, dart to Subway for our repas. Deviating from our regular sandwich...
1 view0 comments
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