Sensitivity Training 1:1 Sessions
Many organizations have an employee who's been accused of bullying, harassment, workplace violence, or insensitive comments/behaviours. They often do not know what to do, especially if the employee has skills and knowledge they would like to retain.
Diversity at Work’s sensitivity training is transformative aimed at increasing participants' self-awareness, encouraging empathy for others, and fostering an inclusive work environment. It is particularly crucial in diverse workplaces, where individuals from different cultural backgrounds, genders, and life experiences come together. By engaging in sensitivity training, employees learn to recognize and navigate interpersonal dynamics with greater awareness, thereby mitigating conflicts and enhancing collaboration.
We have been helping private businesses and organizations for over 20 years with our transformative approach to dealing with this critical, sensitive and often legal issue.
Sensitivity Training In The Workplace
Taking a nonjudgmental and supportive approach, we respectfully challenge the employees, offer them opportunities for self-reflection, and guide them to take responsibility and control for the impact of their actions on others. Empathy exercises help them understand what it might feel like to be on the receiving end of their abuse. They learn the far-reaching effects of their toxic behaviours. Most importantly, they can develop and practice new skills, bring questions, and work through challenging workplace situations during training and coaching sessions.
Quick, generic solutions to a deeply rooted and complex problem cannot be resolved through passive training delivered on-demand or similar programs. While they are the least expensive option, they can backfire. (In this blog, I share the experience of one of my clients.)
Not surprisingly, many participants who have completed the program cite reduced stress and anger and improved relationships at work and home. They have found more empowering and respectful ways to handle workplace situations that elicit favourable outcomes, bolstering their confidence and self-esteem. This is a win-win for all.
Respectful Workplace Sensitivity Training
Diversity At Work provides comprehensive sensitivity training workshops for businesses and organizations across Canada. Sensitivity training is essential not only for improving workplace relationships but also for fostering a culture of respect and understanding. In today’s globalized work environment, employees will likely encounter colleagues from various backgrounds and perspectives. This diversity can lead to misunderstandings or conflicts if not managed effectively. Sensitivity training equips employees with the necessary tools to communicate respectfully and effectively, thus reducing potential friction. By investing in sensitivity training, organizations demonstrate their commitment to creating an inclusive environment where everyone feels valued and empowered.
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BULLYING IS AGAINST THE LAW
Anyone can be a bully! Bullying takes on many forms. Contact us for our transformative service.
Benefits of Sensitivity Training
Implementing sensitivity training in the workplace can lead to several significant benefits:
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Enhanced Communication: Employees become more mindful of their language and actions, improving team dynamics and communication. They learn how to communicate assertively, become better listeners, respond more professionally and improve their interpersonal skills.
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Reduced Conflict: Trainees learn anger management skills and how to handle differences of opinions and express themselves assertively versus aggressively.. Instead of resorting to intimidating tactics, trainees learn new ways to ask for what they need without asserting power or control over their staff/fellow team members.
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Increased Productivity: A respectful and inclusive workplace can lead to increased morale and productivity as employees feel valued and understood.
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Legal Compliance: Sensitivity training offers employers the opportunity to provide additional training and monitor subsequent progress that can be used to determine next steps in performance management. Both federal and provincial legislation require all employees to receive anti-bullying and harassment training.
Check out our blogs about workplace bullying, written by Evelina Silveira.