Our Training Specialties:
  • Diversity
  • Customer service
  • Workplace bullying and harassment
  • Inter-cultural communication 

We create INCLUSIVE workplaces and DIVERSE customer bases.

Our Team of Diversity Professionals

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President and Principal Consultant

EVELINA SILVEIRA

Evelina Silveira has over 15 years of expertise in the fields of Diversity and Workplace Inclusion. She has won six professional awards for her work with over 100 organizations and businesses. She is a field innovator and has created and produced many programs to help increase workplace communication, and to make workplaces function more effectively.

 

She's an accomplished public speaker and she delivers empowering and change-making training programs and webinars. She is practical, creative, problem-solving, and customer-service oriented. Client feedback tells of increased job confidence and job performance from Evelina's practical (not simply theoretical) suggestions and job aids.

 

Evelina is a pioneer of diversity outreach. She began her career in human sector services, and her early work led to improved services for new Canadians in programs including: health, employment, and woman-abuse services. She helped coordinate the first study on immigrant professionals and tradespeople in London; and facilitated and cultivated links between employers and indigenous communities for job creation and employer-equity goals. She was also appointed to lead a year-long interfaith dialogue group between Arab Muslim and Jewish women in London, which created necessary opportunities for communication and sharing.

 

She was contracted for five years by Collège Boréal (London campus) to provide work placement coordination for new Canadians. Using her unique talents for bridge-building and creating rapport between people, she capitalized on individual strengths in her screening processes and successfully placed many new citizens in unpaid work placements, which then led to paid employment.

 

Evelina distinguishes herself from competitors because she is not afraid to tackle challenging diversity issues with humour, respect, and empathy. She has a well-deserved reputation for collaborative approaches, practical solutions, and innovative problem-solving.

 

Evelina holds a BA in Sociology; a Political Science diploma (Honours) with a concentration in International Politics from the University of Western Ontario; and she has done major course-work in Human Resources Management. English is her first language, and she  understands Spanish, Portuguese and French.

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Pronunciation Coach

JUDY THOMPSON

With a Bachelor of Arts Degree, TESL and CLB Language Assessor Certifications Judy Thompson began her career designing and delivering English as a Second Language (ESL) programs for the Peel Board of Education and Sheridan College. A special interest in teaching English Speaking was the inspiration for her first book, English is Stupid, Students are Not, which is a runaway international success. Six more books including the newly released Backpacker’s Guide to Teaching English trilogy make Speaking English simple and accessible for every level learner. Judy has become a popular teacher trainer in five continents. 

The Pattern Approach and Experiential Learning models she promotes have been embraced by the corporate world. Working with Diversity at Work, Judy has  helped foreign-trained professionals with their speaking skills obtain quick results. Bradesco, Oxford University Press, the Royal Bank of Canada, Chapters, Murata Power, McMaster University, Cargill… are some of her satisfied clients. 
 

An award-winning orator, TEDx Speaker and founder of Thompson Language Center, Judy is committed to forwarding Education particularly in the English language teaching industry. As founding member of Radical English and the Language Coaching Association Judy is a leader in forging the future of Teacher Training and Language Coaching in Canada and around the world. 

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Business Advisor/Technical Support

WEN ZOU, PMP

Wen Zou is a seasoned professional project manager with over 20 years of experience in IT. In 2005, he obtained a PMP certificate from the American Project Management Institute (PMI) in Canada. In the same year, he was one of the founders of  Canada's largest Chinese project management non-profit organization, www.CPMPac.org. In addition to these skills, Wen has several years of experience conducting business in Canada with companies in China. He has developed a comprehensive set of courses delivered to thousands of learners and Chinese companies  www.freepmo.com. His knowledge of Chinese culture and business practices along with his impressive ability to represent a bridge between the two countries makes him a trusted adviser. 

In his published ebook, The Growing Pains of a Project Manager, he narrates the story of Michael, covering the hurdles of the most complex experiences faced by those in his career. Real-life case studies are included. This is an essential reference for anyone interested in project management. For more information, please visit https://www.amazon.ca/Growing-Pains-Project-Manager-ebook/dp/B079QN7P9T

 

Wen has been recognized for his ability to complete projects on time and within budget with the goal of exceeding customer expectations. He is a motivational leader, with exceptional problem-solving and analytical skills. Wen offers project management, business consultation, and technical support for educational webinars and local businesses. He speaks Mandarin and English.

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Author and Writer

JILL WALTERS

Jill Walters has been writing about workplace diversity for more than 20 years. From 2006 to 2018 she has been publisher of Diversity! in the Workplace, Canada's only online newsletter dedicated to diversity and inclusion in the workplace, and the producer of The Diversity! Calendar, the only complete, comprehensive, bilingual calendar honouring the workplace and its heroes, and listing hundreds of multi-faith, multicultural and diversity-related holidays, festivals and observances, including explanations. She is also co-author of Diversity and Inclusion on a Budget: How to have a more engaged and innovative workforce with little or no dollars and The No-Nonsense Guide to Workplace Inclusion with Evelina Silveira.

She was introduced to the topic of diversity back in 1998 as a writer for Workplace Diversity Update. She has also been the principal writer for the syndicated radio series, Canadian Consumer: the Radio Edition with Helen Hutchinson, and producer of the television series, Caregiving with June Callwood.

Her company, Quasarts Communications, has written for The Globe & Mail, Canadian Healthcare Manager, The Ottawa Citizen, Comfort Life, Homemakers, DiversityWorks, Maclean's, The Training Report, SOHO, Canadian Business, Prime50 News Journal, MoneySense, Broadcaster/Cablecaster, Toronto Star, Abilities magazine, The Caregiver, the Canadian Bankers Association publication Access and the Children's Mental Health Ontario publication Heads Up.