Communication Skills for Multilingual Workplaces

 

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In today's increasingly diverse workplaces, leaders are often expected to balance inclusion, communication, operational efficiency, employee relations, and workplace respect—all while navigating the realities of multilingual teams.

This training program provides practical, balanced, and respectful guidance for managing communication in multilingual workplaces. Rather than promoting an "English-only" approach or ignoring legitimate workplace concerns, this webinar explores how organizations can support language diversity while maintaining clear communication, team cohesion, productivity, and compliance with workplace expectations. 

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Designed specifically for managers, supervisors, HR professionals, and organizational leaders, this webinar offers a framework to address language-related challenges before they escalate into workplace conflicts.

What Makes This Training Different?

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Many programs focus on only one perspective.

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This webinar examines the experiences and concerns of:

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• Employees learning English as an additional language

• Native or dominant-language speakers

• Supervisors and managers

• Human Resources professionals

• Organizations seeking inclusive and practical solutions​

Participants learn how to create respectful communication expectations that support both workplace inclusion and operational success. 

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Single-User License - $197 CAD

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Ideal for individual managers, HR professionals, and team leaders.​

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• Access for 1 person

• Individual use only

• Downloadable resources included

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​​​Team License - $697 CAD/year

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Employees within the same organization.

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• Up to 10 users

• Internal company use

• Resources may be shared with licensed team members

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Corporate License - $1997 CAD/year 

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Most popular for organizations

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Organization-wide access for all employees within one company location or business entity.

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• ​Unlimited employees within one organization

• Internal training rights

• Can include onboarding or LMS access

• ​Downloadable resources

• Manager toolkit

• Does not grant permission to present the materials as their own workshop.

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​What You Will Learn:

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By the end of this 52-minute training, participants will:

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✔ Understand the benefits and challenges of multilingual workplaces. 

✔ Recognize the perspectives of both dominant-language and second-language speakers.  

✔ Understand why employees may choose not to speak English in workplace settings. 

✔ Learn practical strategies for encouraging language development and workplace inclusion. 

✔ Identify communication practices that build trust, collaboration, and psychological safety. 

✔ Recognize warning signs that language use may be contributing to exclusion, workplace conflict, or employee complaints. 

✔ Understand how leadership decisions can affect workplace culture, morale, productivity, and employee retention. 

✔ Gain practical tools for establishing respectful communication expectations and sustainable workplace practices. 

 

Included With Your Purchase

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Immediate Access to:

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• 52-Minute On-Demand Video Training

• Participant Webinar Notes

• Manager's Quick Reference Checklist for Multilingual Workplaces

• Single User License

• Downloadable Resources

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The Manager's Checklist provides practical guidance on:

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• Establishing communication expectations

• Supporting language learners

• Appropriate use of multiple languages at work

• Identifying workplace risk factors and red flags

• Promoting inclusion and belonging

• Leadership responsibilities and compliance considerations

• Sustainable multilingual workplace practices 

 

Ideal For

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• Human Resources Professionals

• Supervisors and Managers

• Team Leaders

• Business Owners

• Diversity, Equity and Inclusion Practitioners

• Manufacturing Leaders

• Healthcare Leaders

• Municipal and Government Employers

• Organizations employing newcomers and multilingual teams

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About the Presenter

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This webinar is presented by an award-winning diversity and workplace communication specialist with:

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• Over 20 years of diversity training experience

• 10 years of experience working with newcomer populations

• Certification as a mediator

• Specialization in workplace bullying and harassment prevention

• Multilingual skills.

• 13 professional and industry awards

• Extensive experience helping organizations navigate complex workplace communication and inclusion challenges.

Drawing on decades of practical experience, the presenter offers a balanced, respectful, and real-world approach that recognizes the needs of employees, leaders, and organizations alike.

 

Why Organizations Need This Training

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Communication challenges in multilingual workplaces can lead to:

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• Misunderstandings

• Workplace tension

• Perceptions of exclusion

• Decreased collaboration

• Employee complaints

• Reduced productivity

• Increased conflict and turnover ​​

When managed effectively, multilingual teams can become a tremendous organizational asset—bringing new perspectives, stronger customer connections, cultural insights, and expanded business opportunities. This training provides leaders with the tools needed to foster a workplace culture built on respect, clarity, and inclusion. 

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Contact us for organization-wide pricing and for larger user licensing.

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Build stronger communication, prevent workplace conflict, and create a more inclusive multilingual workplace.

Enroll today and gain immediate access to this training program.