Our Training Specialties:
  • Diversity
  • Customer service
  • Workplace bullying and harassment
  • Inter-cultural communication 

We create INCLUSIVE workplaces and DIVERSE customer bases.

Serving Customers with Mental Illness

Serving Customers With Mental Illness contains 27 pages of:

 

  • What is mental illness?

  • Tips for conveying and receiving information

  • Interview – How to conduct visits

  • Template – Customer assistance form: a tool for providing service for unpredictable customers

  • De-escalation – Tips for avoiding potentially violent situations.

  • Application and Resources – Case Study, link to further videos and learning

    C$20.00 Regular Price
    C$10.00Sale Price