Saving lives and providing equitable service to the public in crisis, just got easier!
Our 9-1-1 Police Call Taker Simple Language Guide was compiled with the help of three police services and research on call-taking protocols in the United States and Canada. Learn how to probe about:
more simply. People who have low-English proficiency have an difficult time communicating when they are in crisis. By using these phrases and words, call takers can save time and obtain the information they need to dispatch an officer quickly.
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