WEBINAR - Serving Customers With English Language Barriers Over the Phone
Wed, Jun 10
|Online Event -Webinar
Here is a customer service training event you will not want to miss! Hone your cultural competency skills and create an excellent customer service experience every time.
Time & Location
Jun 10, 2020, 4:00 p.m. – 5:30 p.m. EDT
Online Event -Webinar
About the event
NOTE: The content of this webinar has been originally delivered to over 400 participants sector-wide across Canada, within a 3-hour workshop timeframe. Approximate length is 1 hours and 30 minutes.
In this interactive, practically-based webinar you will learn how to:
· Tell if the caller has a genuine language barrier or merely a heavier accent.
· Understand and decipher common distorted pronunciation and grammatical patterns with helpful tips and tricks.
· Speak more clearly.
Tickets
Webinar -June 10
$55.00
+$7.15 HST
Sale ended