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Tue, Sep 21


Virtual Workshop

VIRTUAL WORKSHOP - Communication Skills for Inclusive Leadership

Learning how to communicate assertively and, respectfully while creating a sense of organizational belonging is tantamount to successful leadership.

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VIRTUAL WORKSHOP - Communication Skills for Inclusive Leadership
VIRTUAL WORKSHOP - Communication Skills for Inclusive Leadership

Time & Location

Sep 21, 2021, 9:00 a.m. – 3:00 p.m. EDT

Virtual Workshop

About the event

Inclusive Leadership does not come naturally -- it is learned.  In today's modern, diverse workplaces leaders must be equipped with essential communication skills to leverage diversity, convey respect, encourage opposing opinions, deliver sensitive news, and give employees a sense of belonging.

A hallmark of a great leader is their communication skills.  Our signature workshop will help you get there!

Whether you are seeking a refresher or could use some new strategies for dealing with challenging workplace problems this workshop is for you.


  • Leaders seeking a well-rounded course on communication skills.
  • Immigrants who haven't been taught the nuances of the English language or the correct intonation.
  • CEOs whose brash communication style is turning their managers away.
  • The millennial who is just a bit too direct for the customers’ liking.
  • International clients conducting business in English speaking countries.


  • Persons preparing themselves for future leadership roles.
  • Leaders who are finding their current style of communication is ineffective.
  • Persons who have been told their communication style is too aggressive.
  • Persons who have to deliver sensitive information regularly.
  • New immigrants who may be unfamiliar with the nuances of the English language.
  • Employees working in the customer service field.
  • Persons who are new to the workforce or are returning after a prolonged break.
  • Employees who have been identified as workplace bullies.
  • Employees who are seeking to improve their communication style.


  • Grammar concepts that can be easily employed to soften your tone.
  • Keywords to use to soften and make your language more polite and diplomatic.
  • About the role of intonation and word stress and its relationship to effective communication.
  • Ways of delivering bad news.
  • The basics of assertive communication.
  • How to make requests politely.
  • Methods for giving commands.
  • Strategies for politely objecting.
  • Courteous ways to let someone know you do not understand them.
  • How to respond to destructive and constructive criticism.
  • Helpful ways of making suggestions.
  • About inclusive language and politeness.
  • Techniques for learning how to filter your comments.
  • Appropriate ways to respond to offensive comments.


  • Lecturette.
  • Interactive exercises for participants.
  • Role-playing

Participants must be prepared to go on camera. This is a  workshop and therefore student participation is expected.  Learners will receive an electronic certificate and a workbook.

Limited to 15 participants


  • Inclusive Leadership

    Includes live course, handouts and feedback on marked assignment.

    Tax: +$55.25 HST
    Sale ended



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