Mastering the Art of Delivering Unfavourable News With Confidence (2)
Fri, Sep 12
|Online
Join us for a comprehensive learning experience that will enhance your skills in delivering difficult messages with clarity and professionalism.
Time & Location
Sep 12, 2025, 1:00 p.m. – 4:00 p.m. EDT
Online
About the event
For many individuals, delivering unfavourable news can be a source of anxiety, presenting challenges in determining the appropriate approach. This course provides formulas and strategies that streamline the process for both the communicator and the recipient. It addresses various scenarios and offers professional responses.
Upon completing this interactive course, participants will have gained knowledge in:
Determining when to utilize indirect or direct approaches.
Distinguishing between hostile and professional delivery.
Optimal methods for delivering news in-person versus via email.
Developing effective writing plans.
Tickets
General Admission
This ticket includes an electronic workbook/job aids.
$275.00
HST included
+$6.88 ticket service fee
Sale ended