Grace Under Fire: Responding to Offensive Remarks and Criticism in the Workplace (1)

Transform Difficult Conversations Into Opportunities for Growth

Navigating sensitive conversations—and responding to both constructive and destructive criticism—is essential in today’s diverse, fast‑paced workplaces. This session explores innovative, practical approaches for handling offensive, hurtful, biased, or unwarranted comments with confidence, clarity, and professionalism.

A true professional doesn’t just manage difficult moments; they turn them into opportunities for awareness, dialogue, and meaningful resolution.

Say goodbye to defensive reactions and hello to constructive, empowered communication.

Led by industry expert Evelina Silveira, this webinar provides actionable tools to help you transform challenging behaviours into catalysts for understanding and stronger workplace relationships. You’ll learn how to foster an environment rooted in respect and inclusivity — where biases are addressed thoughtfully, and communication strengthens rather than fractures teams.

🔑 Key Takeaways