Grace Under Fire: Responding to Offensive Remarks and Criticism in the Workplace
Thu, Mar 27
|Virtual Presentation
Learn how to handle challenging situations with helpful responses.


Time & Location
Mar 27, 2025, 2:00 p.m. – 3:50 p.m. EDT
Virtual Presentation
About the event
Navigating sensitive conversations and handling constructive and destructive criticism professionally is indispensable in today's diverse and dynamic work environments. Join us as we explore innovative approaches to gracefully and effectively handle offensive, hurtful, biased, and unwarranted criticism.
A true professional can transform difficult situations into ones that enhance awareness, encourage conversation and find resolution.
Say goodbye to defensive reactions and hello to constructive dialogue!
This webinar, led by industry expert Evelina Silveira, will equip you with practical tools to transform challenging behaviours into opportunities for growth and understanding. Learn how to foster an environment of respect and inclusivity, where biases are addressed constructively, and relationships are strengthened.
Key takeaways:
Recognizing the crucial importance of empathy in workplace interactions.