EASY ENGLISH NAVIGATOR

Does your work involve interacting with people who have low levels of English proficiency?  Do you plan to move or work to a place where English is hardly spoken?  This guide will help you save time and get your message across more clearly. 
 
The essential  9-page job aid contains the following:
How to tell the difference between someone who has a language barrier versus a heavy accent.
A Communication Builder Chart with easy words to make simple, understandable sentences.
A Simple Alphabet Chart that is designed to help those with English as a Foreign Language. Traditional Pilot alphabet and similar tools are confusing for those new to English.
Tips for how to read numbers over the phone.
Essential steps to clarify information so that both parties get the information right.
Also lots more tips for communicating in writing as well.