Serving Customers With Language Barriers

Serving Customers With Language Barriers contains 22 pages of:

 

  • How to tell the difference between a strong accent and a language barrier

  • Guide to reading letters and numbers over the telephone

  • Common idioms to avoid

  • 8 Rules for Better Understanding

  • How to Make Your Communication Clearer

  • Case Study

  • Links to Training Resources

    C$20.00Price
      Our Training Specialties:
    • Diversity
    • Customer service
    • Workplace bullying and harassment
    • Inter-cultural communication 

    We create INCLUSIVE workplaces and DIVERSE customer bases.