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WEBINAR - Anger Management in the Workplace

Learning to manage your anger in the workplace is an essential skill for attracting and maintaining relationships with colleagues and clients.

WEBINAR - Understanding and Responding to Intercultural Conflict (1)

Not all conflicts are the same. Intercultural conflicts require a different approach.

WEBINAR - Serving Customers With English Language Barriers Over the Phone

Create an excellent customer service experience and have more productive calls.

WEBINAR - Anger Management in the Workplace

Learning to manage your anger in the workplace is an essential skill for attracting and maintaining relationships with colleagues and clients.

WEBINAR - Understanding and Responding to Intercultural Conflict

Not all conflicts are the same. Intercultural conflicts require a different approach.

WEBINAR - Serving Customers With English Language Barriers Over the Phone

Gain new customers; retain the ones you have. Ensure an excellent customer service experience every time.

WEBINAR - Serving Customers With English Language Barriers Over the Phone (1)

Here is a customer service training event you will not want to miss! Hone your cultural competency skills and create an excellent customer service experience every time.

WEBINAR - Serving Customers With English Language Barriers Over the Phone

Here is a customer service training event you will not want to miss! Hone your cultural competency skills and create an excellent customer service experience every time.

WEBINAR - Serving Customers With English Language Barriers Over the Phone

Here is a customer service training event you will not want to miss! Hone your cultural competency skills and create an excellent customer service experience every time.

WEBINAR - Serving Customers With Language Barriers Over the Phone

A customer service training event you will not want to miss!

POSTPONED UNTIL FURTHER NOTICE Respectful Workplace: Anti-Bullying and Harassment Training

Effective anti-bullying and harassment training elicits sensitivity and empathy and is engaging and motivating.

Telephone Training -Serving Customers with Language Barriers MISSISSAUGA (1)

Knowing how to help customers navigate through phone calls politely, productively and accurately is a cornerstone of good service. Every customer deserves a positive experience. Reduce the stress of misunderstanding by learning some new skills.