WEBINAR - Serving Customers With English Language Barriers Over the Phone
Fri, Jun 12
|Online Event -Webinar
Here is a customer service training event you will not want to miss! Hone your cultural competency skills and create an excellent customer service experience every time.
Time & Location
Jun 12, 2020, 8:00 a.m. – 9:20 a.m. EDT
Online Event -Webinar
About the event
NOTE: The content of this webinar has been originally delivered to over 400 participants sector-wide across Canada, within a 3-hour workshop timeframe. Approximate length is 1 hours and 30 minutes.
In this interactive, practically-based webinar you will learn how to:
· Tell if the caller has a genuine language barrier or merely a heavier accent.
· Understand and decipher common distorted pronunciation and grammatical patterns with helpful tips and tricks.
· Speak more clearly.
Tickets
Webinar -June 12
CA$55.00Tax: +CA$7.15 HSTSale ended
Total
CA$0.00