Mastering the Art of Delivering Unfavourable News With Confidence and Compassion
Thu, Feb 26
|Online
Join us for a comprehensive learning experience that will enhance your skills in delivering difficult messages with clarity and professionalism.
Time & Location
Feb 26, 2026, 9:00 a.m. – 12:30 p.m. EST
Online
About the event
A 3.5‑Hour Professional Communication Skills Workshop
Facilitated by Evelina Silveira
Delivering bad news is one of the most challenging communication tasks in any workplace. Whether you’re refusing a request, announcing a policy change, addressing performance concerns, or navigating sensitive customer issues, the way you communicate can shape trust, morale, and your organization’s reputation.
Mastering the Art of Delivering Bad News with Confidence and Compassion is a 3.5‑hour, highly practical workshop designed to help professionals deliver difficult messages with clarity, confidence, and compassion. Through guided discussion, real‑world examples, and hands‑on practice, participants learn how to balance organizational needs with empathy, reduce defensiveness, and maintain goodwill — even when the message is unwelcome.
What You’ll Learn
• How to choose the right communication channel (in‑person, email, phone, video)
Tickets
General Admission
Sale ends
Feb 25, 12:30 p.m. EST
This ticket includes an electronic workbook/job aids.
$399.00
HST included
Total
$0.00