CULTURAL CONFLICT COMPETENCY SKILLS

With global business communications and diverse workplaces increasing, intercultural conflicts and misunderstandings are bound to happen.

Ethnocentric approaches mistakenly assert that all conflicts are pretty much the same and should be handled similarly. But, this is ineffective and does not take into consideration the uniqueness of various cultures.

Intercultural conflicts are different. 

Hone your cultural competencies skills and learn to look at intercultural conflict from an ethno-relative lens.

In this webinar you will:

• Learn how differences in cultural perceptions can trigger discord.
• Theories of intercultural conflict.
•  Figure out if a conflict is culturally-based.
• Gain strategies for dealing with intercultural conflict when it arises.
• Understand how different cultures approach and resolve conflicts.  
• Discover ways of preventing or minimizing intercultural conflict in the future.
• Learn how to approach incidents of perceived bias.
• Obtain specific questions for mediating intercultural conflicts in the workplace.

This is a condensed version of a one-day workshop.  

If you want to improve the communication skills amongst your global teams, culturally diverse clients, or staff, this is for you!