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911 Call Taker Training


This is when Diversity at Work’s training comes to the rescue.

You will learn everything on the flyer and much more.

We are pleased to report that participant evaluations consistently indicate that they feel their performance will improve as a result of taking this workshop.  The good part?  Even call takers with over 30 years of experience felt that way, too.

Call us today! We travel. Customization is available on request.

Reduce caller and call taker stress, triage calls effectively and provide a more equitable service.

To learn more about our business and the trainer, Evelina Silveira, please visit http://www.yourdiversityatwork.com.

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  Our Training Specialties:
  • Diversity
  • Customer service
  • Workplace bullying and harassment
  • Inter-cultural communication 

We create INCLUSIVE workplaces and DIVERSE customer bases.