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WEBINAR - Overcoming Language Barriers On the Phone (1)

Mon, Sep 21

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Webinar

Here is a customer service training event you will not want to miss! Hone your cultural competency skills and create an excellent customer service experience every time.

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WEBINAR - Overcoming Language Barriers On the Phone (1)
WEBINAR - Overcoming Language Barriers On the Phone (1)

Time & Location

Sep 21, 2020, 2:00 p.m. – 3:40 p.m. EDT

Webinar

About the event

 

NOTE:  The content of this webinar has been originally delivered to over 400 participants  sector-wide across Canada, within a  3-hour workshop timeframe.   Approximate length is 1 hours and 30 minutes.

In this interactive,  practically-based webinar you will learn how to: 

· Tell if the caller has a genuine language barrier or merely a heavier accent. 

· Understand and decipher common distorted pronunciation and grammatical patterns with helpful tips and tricks. 

· Speak more clearly. 

Tickets

  • Webinar - Telephone

    $75.00

    +$9.75 HST

    Sale ended

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