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WEBINAR - Overcoming Language Barriers On the Phone (1)
Mon, Sep 21
|Webinar
Here is a customer service training event you will not want to miss! Hone your cultural competency skills and create an excellent customer service experience every time.
Registration is Closed
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Time & Location
Sep 21, 2020, 2:00 p.m. – 3:40 p.m. EDT
Webinar
About the event
NOTE: The content of this webinar has been originally delivered to over 400 participants sector-wide across Canada, within a 3-hour workshop timeframe. Approximate length is 1 hours and 30 minutes.
In this interactive, practically-based webinar you will learn how to:
· Tell if the caller has a genuine language barrier or merely a heavier accent.
· Understand and decipher common distorted pronunciation and grammatical patterns with helpful tips and tricks.
· Speak more clearly.
Tickets
Webinar - Telephone
$75.00
+$9.75 HST
Sale ended
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