Diversity at Work (Communications Training) is a 9-time award-winning one-stop- centre for respectful workplace communications training.  We are one of Canada's leading service providers for sensitivity anti-bullying and harassment training.

 

We recognize the inherent diversity within everyone and its impact on perceptions, communication and interactions. Organizations can benefit from investing in respectful communications training to encourage diversity of thought and opinions that organically arise when employees and customers have different life experiences.  Unique perspectives can be harnessed to create more innovative, collegial, engaging, creative, empathetic and respectful workplaces.

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Divergent opinions can sometimes pose a challenge, but healthy workplaces encourage them and equip employees with the tools they need to find common ground.  Our communication programs are designed to address these challenges head-on. By helping organizations cultivate attentive listening, empathy, assertiveness, and respect in their communication practices, we pave the way for the flourishing of great ideas, heightened employee engagement, increased customer satisfaction, and diminished conflicts and divisions.

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WHAT WE OFFER:

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• Empathy Building: Foster empathy and understanding among employees, creating a more cohesive and supportive work environment.

• Customer Experience Enhancement: Enhance customer service interactions by promoting cultural sensitivity and effective communication.

• Bullying and Harassment Prevention: Mitigate the risk of incidents by providing comprehensive training that includes legal requirements, recognition and address bullying and harassment, and much more.

• Conflict Reduction Strategies: Learn techniques to minimize workplace conflict and foster a harmonious environment. We offer 1:1 coaching and group training.

• Support for English as a Second Language Speakers:  Boost the confidence and proficiency of ESL speakers in the workplace.

• Diverse Training Programs:  Our strengths lie in delivering training programs that specifically bridge employees of different cultural and linguistic backgrounds, generations and abilities. 

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